Curricula 2018–

2018/2019 » Culture » Leadership and Service Design » Elective studies » Elective studies » User-orientation in Service Development

User-orientation in Service Development

Realization plans
Code: LSD14SI03
Name: User-orientation in Service Development
Extent of studies: 5
Rekommenderad studiegång (SP): Year 1: 5    Year 2:     Year 3:     Year 4:     Year 5:     
Prerequisites:
Course-specific competence: The Student
* deepens hers/his insight in service design methods and processes from customers/users point of view
* is able to gain, analyse and utilise customer/user information in service design
* is capable of creative problem solving in complex service design processes
* is able to start and perform customer-focused and cost-effective service design development projects
Course-specific competence (file):
Language of instruction: Engelska
Administering Degree Programme: Leadership and Service Design
Remarks:


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