Campus Åbo

We would like to welcome you to your studies at Novia University of Applied Sciences for the Master of Business Administration education in Service Design!

General information for new students in Novia UAS

Study Start

Below you will find information about the first contact days of the studies at the campus in Turku, Finland. You will get together with the fellow students and members of the staff, which will enable interaction with others and forming a new network in Finland. We hope we will be able to start the studies onsite, but due to the current Covid 19 pandemic, physical attendance may still be restricted. We do offer an online option for students unable to join us at the campus and carry out the studies in a hybrid format.

Monday 29 August 2022
The studies will begin with the course Future Operating Environments meant for Novia Service Design students and all Turku University of Applied Sciences master students. In this first online meeting of the course you will work in small groups and share experiences and thoughts with your colleagues on the impacts of megatrends on your professional field and your own work. A pre-assignment will be published later.

Time: 12.00 - 15.30
Online link will be sent to you prior the session.

Friday 2 September 2022
This introductory day will provide you with information about the master’s degree programme at Novia UAS, as well as orientate you to the studies, the way of studying, the study environments and different practicalities, meet fellow students and staff etc. The programme for the day will be organised together with TUAS.

Time: 10.00 - 16.00
Place: Novia’s Campus in Turku (Henrikinkatu 7, 20500 Turku, Auditorium 101). 
Online link will be sent to you prior the session.

Saturday 3 September 2022
8.30 - 12.30: The course Service Design Thinking begins.
13.00 - 16.15: The course Future Operating Environments continues.
Place: Novia’s Campus in Turku (Henrikinkatu 7, 20500 Turku, classroom 315-316)
Online link will be sent to you prior the session.

You will find the preliminary schedule for the first academic year 2022 – 2023 here. There will be contact studies approximately every second weekend, usually Fridays and Saturdays. Please, familiarize yourself with the Curriculum (2022).

Pre-assignments for the summer

Future Operating Environments
The course will start on Monday 30 August 2021 with discussions in small groups. Read the following materials before the course start:


Service Design Thinking
Read the following article and make notes on different aspects of service design thinking.

Clatworthy, S. 2017. Service Design Thinking.

Campus Information

Novia Henriksgatan Janica 6286

novia henriksgatan 086


Student Affairs office

Student affairs offices are located at every campus. The Student Affairs Office at Campus Åbo in Turku can assist you with student services once you have confirmed your study place, please find further information here.


On campus there is an electronic access control system, which means that students must get a so-called HID-key to get into the building. Even some internal doors are equipped with electronic locks. Please observe that it is mandatory for students to have their own HID-key while studying at the campus.

Novia University of Applied Sciences uses the same electronic access control system as Åbo Akademi and the system is run by the staff at Åbo Akademi.

Contact information
Fastighetsservice, Gripen floor 1,
Tavastgatan 13
Byråsekreterare Petra Lindholm
Phone: 02-215 3286
Open Monday - Friday 9-12 and 13-15

Students can get a key from Erica Lagerroos by showing their ID at Henriksgatan 7. The key works to Henriksgatan 7, Tavastgatan 13 and Arken and ASA Library and also the Library in Axelia.

The key is returned to Henriksgatan 7 after completing your studies or when no longer needed. You can also contact Erica Lagerroos at Henriksgatan 7 if your key doesn't work, your key is broken, you have lost your key or it has been stolen.

Note that HID-key is personal and should never be lent to someone else. Every time a door is opened with a HID-key, the key holder´s name is registered into the access control system.

Bring Your Own Device, BYOD praxis 

Campus Åbo at Novia University of Applied Sciences is constantly working to improve and modernize the education and educational profile. Since computers have become a common part of our everyday work, all students, who begin their studies onwards, should have their own laptops for their studies. The computer should have an internet connection and a web camera, so that the student can participate with own picture and sound during possible distance learning.

The campus will continue to have computer rooms, especially for the parts of the study work that require heavier software and special equipment.

The equipment should be suitable for the following

  • taking notes
  • writing with word processing programmes and use of presentation software
  • use of ebooks and other interactive material
  • connect to the school’s wireless network
  • use of both video and online-material
  • participate in collaborative writing
  • distribution of electronic documents with teachers and students
  • when necessary, use of specific software if required by the course


  • we recommend laptops
  • for normal usage, 13-14 inch screen. For graphic work, we recommend a 15 inch screen or larger.
  • we also recommend that you acquire a computer with enough capacity for the planned schoolwork (the amount of memory and processing capacity as well as type and size of the hard drive.)
  • we recommend acquiring a computer that has good quality and that can run for a few hours between charges .
  • the recommended operative system is Windows 7 or newer, Mac OS X has limited support.
  • Linux and other operative systems are not supported


Office 365 ProPlus service gives students and staff the opportunity to download the Office suite for free and install it on their own private computer at home. You can install Office to 5 computers (PC or Mac) and 5 mobile devices (tablets and smart phones).

The following programs are included in the Microsoft Office package: Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Skype for Business, InfoPath, OneDrive for business

Information about Turku


Novia UAS does not offer student accommodation. Students are expected to arrange their own living before their arrival in Finland/or place of study. Apply for student living as soon as possible after receiving your decision on student admission to ensure that you have a place to stay. The Student Village Foundation of Turku rents apartments for students in Turku.

Lumo: Rental apartments in Turku

Housing Anywhere
The Housing Anywhere platform allows you to choose from rooms listed by local students or verified landlords and securily book accommodation prior to your arrival. As a student/intern at Novia UAS you are entitled to priority access to all accommodation available on Housing Anywhere. Sign up here to receive a Novia VIP profile on Housing 

Useful links

Campus on map
Visit Turku
Study in Turku
The Study in Turku fair will be held on 26 August and introduces new students to the services and hobby opportunities of the City of Turku.
International House Turku offers counselling and guidance services promoting and supporting the integration of international newcomers in Turku and the Turku region.

Contact Details


Head of Degree Programme:


Student Affairs Officer:


Even during vacation, you can reach one of our student affairs officers at this e-mail